Case Study

Rokt

Rokt levels up their security program from ISO 27001 to SOC 2
About Rokt

Rokt enables its ecommerce clients to increase brand engagement and unlock new revenues in the Transaction Moment, allowing them to stay ahead of their competition while delivering a superior and individualized experience for each customer. Founded in Sydney, Rokt now operates in the US, Canada, the UK, Ireland, France, Germany, the Netherlands, Denmark, Sweden, Norway, Finland, Spain, Australia, New Zealand, Singapore, and Japan.

"I don’t say this lightly, but we are super stoked that we chose to work with AssuranceLab who have made the audit such a pleasant experience."

 

Guido Santo – VP Cybersecurity, Rokt

Why did you work with AssuranceLab?

We were already ISO 27001 certified, but SOC 2 was an important step in further maturing Rokt’s compliance program. Most of our business is conducted in the U.S. market and clients there typically want to see SOC 2 reports. We wanted to avoid potential sales blockers.

 

Getting a report from a reputable U.S. based firm was important to us as we believe our U.S. clients will look for this. We felt that AssuranceLab acts as a buffer and ensures we meet the mark, as well as providing education on the process, which we may not have received through an American CPA firm directly. AssuranceLab’s steady and smooth process at our own pace allowed us to get things done the right way. We never felt rushed, so it didn’t feel like an audit in the traditional way.

Access the full case study

Download the full case study to find out more about Rokt's experience of working through this project and their practical tips to others.